Welcome to Thedoorstep.pk! By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree to these terms, you should not use our website or services.

1. Introduction

These Terms & Conditions (“Terms”) govern your use of our website located at www.thedoorstep.pk (the “Site”) and any related services provided by Thedoorstep.pk (“we,” “us,” or “our”).

2. Acceptance of Terms

By accessing and using our Site, you accept and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Site.

3. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Site. Your continued use of our Site following any such changes constitutes your acceptance of the new Terms.

4. Eligibility

You must be at least 18 years old to use our services. By using our Site, you represent and warrant that you are at least 18 years of age.

5. Registration and Account

To use certain features of our Site, you may need to register and create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

6. Orders and Payment

All orders placed through our Site are subject to acceptance by us. We reserve the right to refuse or cancel any order at any time for any reason. Prices and availability of products are subject to change without notice.

We accept various forms of payment as indicated on our Site. By submitting an order, you agree to pay all applicable charges including taxes and shipping fees.

7. Delivery

We deliver groceries to specified areas in Islamabad, Pakistan. Delivery times and dates are estimates and may vary due to unforeseen circumstances. We are not liable for any delays in delivery.

8. Returns and Refunds

We strive to ensure the quality of our products. If you are not satisfied with your purchase, please contact us within 24 hours of delivery. We may accept returns and provide refunds at our discretion, subject to our return policy.

9. User Conduct

You agree not to use our Site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Site. You agree not to interfere with the security of, or otherwise abuse, our Site or any system resources, services, or networks connected to or accessible through our Site.

10. Intellectual Property

All content on our Site, including text, graphics, logos, images, and software, is the property of Thedoorstep.pk or its content suppliers and protected by Pakistan and international copyright laws. You may not use any content without our express written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Thedoorstep.pk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use of our Site; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our Site.

12. Indemnification

You agree to indemnify and hold harmless Thedoorstep.pk and its affiliates, officers, agents, employees, and partners from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of our Site.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [infol@thedoorstep.pk]